Pozrite sa na niektoré z kľúčových funkcií LiveAgenta. Zlepšite svoj manažment znalostí pomocou zákazníckeho portálu. Použite tiketing ako nástroj na riadenie vzťahov so zákazníkmi. Majte prehľad o poskytovaní služieb zákazníkom vďaka bezproblémovej distribúcii tiketov.
Výhody kalkulačky
Pozrite si výhody používania našej cenovej kalkulačky a zistite, ako vám môže pomôcť zlepšiť vašu zákaznícku podporu.
Nájdite si ideálne riešenie helpdesku v 5 jednoduchých krokoch pomocou našej cenovej kalkulačky.
Porovnajte viac ako 70 populárnych riešení technickej podpory a nájdite najlepšiu ponuku.
Znížte svoje náklady a ušetrite až 72 % na softvéri technickej podpory s LiveAgentom.
Riešenie “všetko v jednom”
Získajte prístup k plne vybavenému viackanálovému tiketing systému, ktorý dokáže spracovať najobľúbenejšie zákaznícke kanály. Poskytujte podporu prostredníctvom e-mailu, hovorov, live chatu, zákazníckeho portálu s vedomostnou základňou alebo sociálnych médií ako Facebook, Instagram, Twitter, WhatsApp alebo Viber. Využite výhody 130+ funkcií a 150+ integrácií.
Vyskúšajte všetko, čo ponúkame, s bezplatnou 30-dňovou skúšobnou verziou
Pozrite sa, ako si LiveAgent vedie oproti iným alternatívnym popredným riešeniam na trhu.
Plne transparentný, žiadne skryté informácie.
Features | LiveAgent
Try the best help desk alternative for free! No credit card required.
| Zendesk
Zendesk competitor.
| Freshdesk
Freshdesk competitor.
| LiveChat
LiveChat competitor.
| Intercom
Intercom competitor.
|
---|---|---|---|---|---|
Ticketing
Connects with multiple lines of communication (such as email, live chat, a call center, or social media) to streamline all messages, and allow users to respond to them from the ticketing software.
| Small
$15/month/agent
Included in the Small plan that costs $15 per agent per month. All prices are in USD.
|
Professional
$59/month/agent
Included in the Professional plan that costs $59 per agent per month. All prices are in USD.
|
Blossom
$19/month/agent
Included in the Blossom plan that costs $19 per agent per month. All prices are in USD.
|
Starter
$19/month/agent
Included in the Starter plan that costs $19 per agent per month. All prices are in USD.
|
Starter
$79/month/agent
Included in the Starter plan that costs $79 for first agent per month. Every additional agent costs $19 per agent per month. All prices are in USD.
|
LiveChat
A native live chat widget that can be deployed on your site and used for real-time communication with your website visitors.
|
Medium
$29/month/agent
Included in the Medium plan that costs $29 per agent per month. All prices are in USD.
|
Add-on
$15-59/month/agent
Available as an Add-on feature for $15-59 per month. All prices are in USD.
|
Garden
$45/month/agent
Included in the Garden plan that costs $45 per agent per month. All prices are in USD.
|
Starter
$19/month/agent
Included in the Starter plan that costs $19 per agent per month. All prices are in USD.
| Enterprise
On-demand pricing
Included in the plans with pricing on demand.
|
Built-in Call Center
A virtual call center with a centralized dashboard for making, receiving, and managing calls.
|
Large
$49/month/agent
Included in the Large plan that costs $49 per agent per month. All prices are in USD.
|
Add-on
$45/month/agent
Available as an Add-on feature for $45 per month. All prices are in USD.
|
Estate
$85/month/agent
Included in the Estate plan that costs $85 per agent per month. All prices are in USD.
|
❌
LiveChat doesn't offer this feature.
|
❌
Intercom doesn't offer this feature.
|
Facebook & Twitter
An integration that fetches all Tweets, comments, mentions, and Facebook messages and transforms them into tickets that can be answered directly from the software.
|
Add-on
$39/month/account
Available as an Add-on feature for $39 per month per account, or in Large plan for $49/month/agent. All prices are in USD.
|
Team
$25/month/agent
Included in the Team plan that costs $25 per agent per month. All prices are in USD.
|
Blossom
$19/month/agent
Included in the Blossom plan that costs $19 per agent per month. All prices are in USD.
|
❌
LiveChat doesn't offer this feature.
| Enterprise
On-demand pricing
Included in the plans with pricing on demand.
|
Rules & Automation
Automation rules that can be implemented to speed up customer support processes.
|
Small
$15/month/agent
Included in the Small plan that costs $15 per agent per month. All prices are in USD.
|
Team
$25/month/agent
Included in the Team plan that costs $25 per agent per month. All prices are in USD.
|
Garden+Add-on
$45/month/agent
Included in the Garden plan that costs $45 per agent per month, or can be added on. All prices are in USD.
|
❌
LiveChat doesn't offer this feature.
|
Enterprise
On-demand pricing
Included in the plans with pricing on demand.
|
Business Hours & SLAs
A feature that enables you to manage and monitor SLA logs, SLA compliance, and set business hours.
|
Small
$15/month/agent
Included in the Small plan that costs $15 per agent per month. All prices are in USD.
|
Professional
$59/month/agent
Included in the Professional plan that costs $59 per agent per month. All prices are in USD.
|
Blossom
$19/month/agent
Included in the Blossom plan that costs $19 per agent per month. All prices are in USD.
|
❌
LiveChat doesn't offer this feature.
|
❌
Intercom doesn't offer this feature.
|
Audit Logs
An activity log that records all actions done within the help desk system.
|
Large
$49/month/agent
Included in the Large plan that costs $49 per agent per month. All prices are in USD.
|
❌
Zendesk doesn't offer this feature.
| Estate
$65/month/agent
Included in the Estate plan that costs $65 per agent per month. All prices are in USD.
|
❌
LiveChat doesn't offer this feature.
|
❌
Intercom doesn't offer this feature.
|
Unlimited History
An unlimited ticketing viewing history. (You don't lose access to tickets after a certain time period.)
|
Small
$15/month/agent
Included in the Small plan that costs $15 per agent per month. All prices are in USD.
| Team
$25/month/agent
Included in the Team plan that costs $25 per agent per month. All prices are in USD.
|
Blossom
$19/month/agent
Included in the Blossom plan that costs $19 per agent per month. All prices are in USD.
|
Team
$39/month/agent
Included in the Team plan that costs $39 per agent per month. All prices are in USD.
|
Starter
$79/month/agent
Included in the Starter plan that costs $79 for first agent per month. Every additional agent costs $19 per agent per month. All prices are in USD.
|
Remove Branding
Option to use a white label (branding free).
| Add-on
$19/month/agent
Available as an Add-on feature for $19 per month. All prices are in USD.
|
❌
Zendesk doesn't offer this feature.
| Blossom
$19/month/agent
Included in the Blossom plan that costs $19 per agent per month. All prices are in USD.
|
Business
$59/month/agent
Included in the Business plan that costs $59 per agent per month. All prices are in USD.
|
❌
Intercom doesn't offer this feature.
|
24/7 Personalized Success Team
A dedicated customer success team that's assigned to you and available to help 24/7 365 across all communication channels.
|
Small
$15/month/agent
Included in the Small plan that costs $15 per agent per month. All prices are in USD.
|
❌
Zendesk doesn't offer this feature.
| Blossom
$19/month/agent
Included in the Blossom plan that costs $19 per agent per month. All prices are in USD.
| Starter
$19/month/agent
Included in the Starter plan that costs $19 per agent per month. All prices are in USD.
|
❌
Intercom doesn't offer this feature.
|
Ak máte otázky, máme odpovede.
Pozrite si najčastejšie otázky týkajúce sa cenovej kalkulačky helpdesku.
Kľúčové poznatky
Zistite viac o vplyve zákazníckej podpory na zákazníkov a vašu firmu. Pozrite si štatistiky zákazníckej podpory a profitujte zo zistení. Hlavné oblasti výskumu zahŕňajú vplyv na podnikanie, kľúčové štatistiky o kanáloch zákazníckej podpory a správanie zákazníkov v rôznych situáciách.
a oveľa viac…
Help desk softvér pre podnikateľov
Rozšírte svoje podnikanie s LiveAgent, top hodnoteným help desk softvérom roku 2020. Zlepšite zákaznícku podporu s pokročilými funkciami, viackanálovou komunikáciou a 24/7 dostupnosťou. Začnite s 30-dňovou bezplatnou skúšobnou verziou a pripojte sa k lídrom ako Huawei a BMW. Bez skrytých poplatkov, len efektívna podpora za pevnú mesačnú cenu.
Zažite vynikajúcu zákaznícku podporu s LiveAgent live chat softvérom, ktorý zvyšuje angažovanosť klientov bez poplatkov za nastavenie a potreby kreditnej karty. Vyskúšajte 14-dňovú bezplatnú verziu a objavte, prečo viac než 35,000 spoločností dôveruje našim pokročilým funkciám pre okamžité pripojenie a zlepšenie spokojnosti zákazníkov. Začnite teraz!
Potrebujete zlepšiť svoj zákaznícky servis?
Zlepšite svoj zákaznícky servis s LiveAgent! Objavte tipy na udržanie ľudského spojenia, aj keď využívate automatizáciu a chatboty. Naučte sa merať spokojnosť zákazníkov pomocou CSAT, NPS, CES a FRT, poskytujte personalizované služby a ponúkajte viackanálovú podporu. Začnite bezplatnú skúšobnú verziu a posuňte svoje služby na vyššiu úroveň.
Help desk softvér pre agentúry
Upútajte pozornosť Vášho klienta dramatickým znížením prevádzkových úloh pomocou LiveAgent, najlepšie hodnoteného softvéru technickej podpory pre malé a stredné podniky v roku 2023.
Join our community of happy clients and provide excellent customer support with LiveAgent.
Naša webová stránka využíva súbory cookies. Pokračovaním v prehliadaní predpokladáme váš súhlas s ich nasadením, ako je uvedené v našich zásadách ochrany osobných údajov a cookies..